# Request a feature (/docs/guides/support/feature-requests) 

# 💡 Suggest a Feature [#-suggest-a-feature]

We’re always looking to improve the Hands In platform. If you have an idea, product improvement, or new use case in mind, we’d love to hear about it.

## ✅ How to Submit a Request [#-how-to-submit-a-request]

To share a feature request, please reach out via one of the following:

* **Email us:** [tech@handsin.com](mailto:tech@handsin.com)\
  Use the subject line: `Feature Request`
* **Speak to your Account Manager** if you're an enterprise client
* **Mention it during onboarding or support conversations** — our team will log it internally and follow up with you!

> All requests are tracked in our internal roadmap and reviewed by the product team on a regular basis.

## 📝 What to Include [#-what-to-include]

To help us evaluate your request effectively, please include the following:

* A clear summary of the feature or capability you’d like to see
* The **problem** it solves or the workflow it would improve
* Any urgency or timelines that are important to your business
* Optional: links, screenshots, or references to similar workflows in alternative tools/platforms

## 🔍 What Happens Next [#-what-happens-next]

We review all requests and prioritize based on platform goals, feasibility, and impact across our merchant and partner ecosystem.

* You may be contacted for clarification or follow-up
* If your feature is accepted, it will move through our internal product process
* While we can’t guarantee implementation, we consider all requests carefully and use them to guide roadmap planning

> 🚀 High-impact, clearly defined requests that align with our roadmap often receive faster consideration.

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