# How to rectify error in transactions (/docs/guides/faqs/how-to-rectify-error-in-transactions) 

To rectify any error in a processed transaction, the Merchant (you) can reach out to our support team at the address below:

| Name               | email address                               |
| ------------------ | ------------------------------------------- |
| Hands In Tech team | [tech@handsin.com](mailto:tech@handsin.com) |

See [Contact Us](/docs/guides/support/contact-us) for business hours, response times and what to include in your message.